Contact Support

    We offer lifetime customer support, no worries about exceeding the warranty!

    Huepar Support Team

    Live your life

    Huepar is committed to providing best-in-class service to our customers with our 24/7 service team (response in 24hrs, solution in 48hrs). We offer lifetime customer support (no worries about exceeding the warranty!)

    Send the E-Mail to Huepar

    Facebook Group

    Live your life

    Join the Huepar FB Group to explore advanced laser measurement technology together! Whether you're a pro or enthusiast, our community welcomes you. Get the latest product info, tech tutorials, and industry trends. Share experiences, ask questions, and grow together.

    Join Our Facebook Group

    Discord Chat

    Live your life

    Join the Huepar Discord Chat to discuss products and usage tips with us! On Discord, you can engage with other users, share experiences, ask questions, and get timely answers. Whether you're a novice or an expert, our community welcomes you.

    Join Our Discord

    Frequently Asked Questions

    Is Huepar Official Store the only official store?

    huepar.com is our only official mall. In addition, you can buy our products on third-party e-commerce platforms, like Amazon.

    Please note that many customers have recently had questions about different online stores. We hereby clearly state that HUEPAR is an independently operated brand. We will have local websites for different countries and markets.

    The main website list is as follows:
    United States: huepar.com
    UK:     uk.huepar.com
    Canada:     ca.huepar.com
    Germany:     de.huepar.com
    France:     fr.huepar.com
    Spain:     es.huepar.com
    Other EU countries:     huepar.eu

    How long will it take to get my order?

    It depends on where you are. Orders processed here will take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.

    Do you offer free shipping?

    Yes, Free shipping on all US orders USD $59+

    Can I change the address after shipping?

    We regret that post-shipment change of address service is not available.
    If you find that the delivery address is filled in incorrectly, and the parcel is already in transit, HUEPAR will no longer be able to change the address in time. You need to contact the carrier for assistance by yourself. If you need further support, please contact Huepar Support for help in time, thank you!

    What does the 2 year warranty entail?

    Basically, if anything goes wrong with your Laser Level AT ALL- we’ve got you. We’ll repair or replace anything that isn’t working.

    More FAQ